Problems
Where intake and case tracking usually break down
Immigration businesses need clear intake, document, and status workflows. When inquiries arrive in multiple channels and client updates rely on memory, the team loses time and risks missing important follow-up tasks.
- Too many inquiries across phone, WhatsApp, email, and referrals
- Repeated questions from clients
- Missing document follow-ups
- Unclear case status visibility
- Consultation booking confusion
- Staff relying on memory
- No clean dashboard for active clients